Deliveries & Payments

Frequently Asked Questions

(For our Buyers Guide containing lots of useful information about sizing and how our shop works, please click here)

Q. How long will the shoes take to get to me?

If you require next day UK delivery orders must be placed by 12 noon. Orders placed after 12 noon will take 2 – 3 working days and go via 1st Class Royal Mail.

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Q. Do you offer gift wrapping? If so, how much extra is it?

 Picture of gift wrapping

Peekaboot shoes make the perfect gift. Ideal to celebrate the birth of a new baby, for baby-showers, birthdays and christenings, or simply as a token of affection for the little people in your life, Peekaboot shoes will guarantee to raise a smile.

Beautifully wrapped and delivered directly to the recipients’ door, you also have the option to include a personal message which will be printed onto a gift card. All for only £2.50.

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Q. Is my credit card and personal information secure on your site?

All of your credit information and personal data is secure on our website. All payments are taken by Worldpay (a Royal Bank of Scotland company), with all transactions protected by 128 bit encryption and any communication between the shopper and Worldpay is also encrypted.

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Q. Can I return the shoes if they do not fit, or are not suitable?

Here at Peekaboot we offer a hassle free returns policy. Return your unworn shoes in their original packaging within 21days for an exchange or a full refund. Please return the shoes to:

Peekaboot
26 Glenroy Street, Cardiff, CF24 3LB

Unfortunately we cannot return postage costs, and we advise customers to obtain proof of postage when returning goods.

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Q. Can I pay by personal cheque?

We do not accept personal cheques. Methods of payment are by credit and debit cards only. We accept Visa, Mastercard, Solo, Switch and all other major debit and credit cards.

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Q. Can I order over the phone?

Unfortunately we do not have a telephone service at Peekaboot. This is to keep the quality of Peekaboot shoes at an affordable price. However, if you have any questions, queries or comments concerning your purchase please do not hesitate to email us through our Postbox service, and we will get back to you the same working day.

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Special Offers

We offer big savings on little shoes, so your baby can look stylish for less.

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